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Re: Ebay and Shipping Issues
so check this
i bought some guitar parts in early november (11th)
i never got them so i contacted the seller and asked him to place a trace on the package... he told me he couldnt for 30 days
so 30 days came and he filed an investigation with USPS who in turn contacted canada customs
turns out that the earliest that the investigation could conclude is Dec 22 and with holidays fast approaching i doubt that will happen
i have until dec 23 to file a claim with ebay, so i called ebay to ask for advice, and the chick on the phone told me that i could file a claim and just not escalate it and all would be cool and it would protect me until Jan 12 or something giving Canada Post time to conclude the investigation and most likely protect seller dude too cuz he has been very helpful during the whole thing so ebay may issue a refund to me and let buddy keep his cash..
so today i emailed this guy and asked him if it was ok with him to file a claim...and not escalate it...he flipped his fucking lid and issued me a refund and everything...so now i feel bad
Should I? I paid $30 for this shit and never got it...part of me says no i shouldnt feel bad cuz i never got the shit, but another does feel bad cuz he did ship it (there is a tracking number and it was last scanned in toronto, an hour from me (on Nov 18), but from there its missing) and he has been very helpful during hte whole time
and to rub it in the guy types "HAVE A GOOD HOLIDAY!" at the end of the email 
Re: Ebay and Shipping Issues
You should feel bad because it wasn't a simple transaction.
But frankly as a primary buyer, I get sick of being told that it's the buyer responsibility all of the time when the seller drops the ball.
Granted this was a Canada Post issue...
But this is the bottom line -- the seller & you (the buyer) entered into an agreement to exchange funds for goods, that HE (the seller) didn't follow through with. You are owed the product in a timely manner, or a refund.
You got a refund.
Done deal, Happy Holidays.
It really is that simple. If he wants to be pissed about it, he's allowed. But it's not your fault or problem that Canada Post lost the package. It's HIS problem. He has to deal with that. Now that he's issued you a refund, if I were him i'd be raising hell to get a refund for a lost package Canada Post. Especially if it had tracking/insurance.
Re: Ebay and Shipping Issues
I have had the exact situation before, once as the buyer and once as the seller.
As the buyer I emailed the seller (who I had already been in contact with regarding the postage delays). Anyhow, I said that I was going to open an ebay dispute simply to cover my ass because I had to do it within a specified timeframe. Obvously when (if) the item arrives I will happily close the dispute. They were completely fine with it.
As a seller I actually suggested someone do it to me just to give them piece of mind.
Sounds like the guy over reacted. Why couldn't he just wait and see if it arrives, then you can close the dispute and nobody gets hurt??? Maybe email him again saying that?
Also make sure you always clear any funds sitting in your paypal account. That way if you make a payment it comes direct off your credit card. This allows you to do a charge back at a later date and it obviously doesn't matter if the time to lodge an ebay disupte is closed.
Re: Ebay and Shipping Issues
well now he is requesting the transaction to be cancelled...now i am confused do i accept the cancellation?
what if on the off chance this thing shows up? do i have to pay him again? or do i have to pay to send it back to him?
this is the first time i've had somethign lost in the mail...this is all fucked up
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